Text Only: 0488 565 686
Please note that while we endeavor to provide timely and effective assistance, there may be factors beyond our control that can impact our response and ability to assist you. Your patience and understanding are greatly appreciated.
Frequently Asked Questions
Answers to your frequently asked questions.
I filled in the form - now what happens?
Once you click on the submit button, one of our team are alerted via SMS that we have a customer who is in immediate need of assistance. Our team will endeavor to get back to you ASAP.
Will there be times when you won't respond immediately?
Yes - but not very often. This will generally be out of normal business hours when our team are at home with their families having a well deserved break.
Can you delivery water 24 / 7?
No we can't. We are a small business with limited resources. Whilst we will make every effort to assist you where we can, at times it simply won't be possible.
Will you always be able to deliver water immediately?
No. We will always do our best however we have limited resources, and other customers who are also waiting for their scheduled water delivery.